Absolutely. Since you need a bank- and Stripe-safe Terms of Service (TOS) for BooksNova.com, I’ll draft a professional, legally cautious version that you can paste directly. It covers digital author services, a clear scope, and payment/refund policies, which payment gateways specifically look for.

This is not legal advice, but it’s structured to minimize risk and satisfy Stripe/Mercury reviewers.

BooksNova LLC – Terms of Service

Effective Date: January, 01, 2026

Welcome to BooksNova.com. By accessing or using our website and services, you agree to the following Terms of Service (“TOS”). Please read them carefully.

1. Services Offered

BooksNova LLC (“BooksNova,” “we,” “us,” or “our”) provides professional writing, editing, and publishing support services for authors. These services may include, but are not limited to:

  • Ghostwriting and manuscript development
  • Editing and proofreading
  • Book formatting and publishing support
  • Author marketing and branding guidance

All services are delivered digitally via email, shared documents, or other online collaboration tools.

2. Eligibility

By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

3. Service Agreement

  • Our services are professional support services, not guarantees of publication, commercial success, or income.
  • Deliverables will be provided according to the package or service plan purchased.
  • Clients are responsible for providing accurate content, information, and timely feedback required to complete the services.

4. Payment Terms

  • Payment is due as per the selected package or invoice schedule.
  • Payments are processed securely through third-party payment providers (Stripe, PayPal, or other approved merchants).
  • Prices are in USD unless otherwise stated.
  • Late or failed payments may result in suspension of services until payment is received.

5. Refund & Cancellation Policy

At BooksNova LLC, we strive to provide professional writing, editing, and publishing support services that meet the agreed-upon scope of work.

Eligibility for Refunds
Refunds are considered only under the following conditions:

  1. Payment Errors:
    – If a payment is processed incorrectly, contact us immediately at info@booksnova.com.
    – We will review the error and, if confirmed, issue a refund.
  2. Service Not Rendered:
    – Refunds are available if BooksNova fails to start the service within the agreed timeframe after payment, unless a delay is caused by the client’s inaction.
  3. Non-Refundable Conditions
    Refunds will not be provided for services where:
    – Work has already begun (e.g., manuscript writing, editing, formatting).
    – Deliverables have been sent to the client in accordance with the service plan.
    – The client changes their mind after project initiation.
  4. Refund Request Process
    – To request a refund, email info@booksnova.com with your invoice number, date of payment, and reason for the refund.
    – Refund requests are reviewed within 7 business days.
    – Approved refunds will be processed via the original payment method.
  5. Exceptions
    – Partial refunds may be considered at our discretion if services were partially delivered, based on the work completed at the time of the request.
    – Refund decisions are final and based on documented evidence of service delivery.

6. Client Responsibilities

Clients must:

  • Provide accurate information and materials
  • Review and approve deliverables promptly
  • Comply with deadlines as agreed in the service plan

Failure to comply may delay services and will not entitle the client to a refund unless explicitly stated.

7. Intellectual Property

  • All original materials created by BooksNova remain the property of BooksNova until full payment is received.
  • Upon full payment, ownership of deliverables transfers to the client, except for pre-existing templates or proprietary tools used by BooksNova.
  • Clients grant BooksNova the right to use completed work for promotional purposes only with consent.

8. Disclaimers & Limitation of Liability

  • BooksNova does not guarantee publication, sales, or commercial success.
  • Services are provided “as-is” with professional care, but results may vary.
  • BooksNova is not liable for indirect, incidental, or consequential damages arising from use of our services.

9. Termination

  • BooksNova reserves the right to terminate services if a client violates these Terms or provides false information.
  • Termination does not relieve the client of obligations to pay for services already rendered.

10. Governing Law

These Terms of Service are governed by the laws of the state of Florida, United States.

11. Contact Information

For questions about these Terms, refunds, or service delivery:

BooksNova LLC
Email: info@booksnova.com
Address: 935 N BENEVA RD STE 609,
OFFICE 2066, SARASOTA, FL. 34232 USA